The American Land Title Association (ALTA) created the Title Insurance and Settlement Company Best Practices in 2013 to establish best practice standards for the title industry. The Best Practices include seven pillars designed to enhance existing business practices that protect consumers, ensure quality service, provide for ongoing employee training, and meet legal and market requirements.
Investors Title Company has adopted the ALTA Best Practices and is committed to operating in compliance with all applicable state and federal laws.
Establish and maintain current License(s) as required to conduct the business of title insurance and settlement services.
Our Commitment: We maintain state mandated insurance licenses and corporate registrations (as applicable) to ensure Investors Title company remains in good standing with the state of Missouri.
Adopt and maintain appropriate written procedures and controls for Escrow Trust Accounts allowing for electronic verification of reconciliation.
Our Commitment: Appropriate and effective accounting controls and staff training help Investors Title Company meet underwriter and legal requirements for the safeguarding of client funds. These procedures not only help ensure accuracy, but also minimize the exposure to loss.
Adopt and maintain a written privacy and information security program to protect Non-public Personal Information as required by local, state and federal law.
Our Commitment: Protecting your privacy is a top priority. Investors Title Company employs a strict policy to protect Non-public Personal Information. This policy is evaluated and onsite training is conducted annually to ensure our staff is in compliance with all applicable guidelines and laws.
Adopt standard real estate settlement procedures and policies that help ensure compliance with Federal and State Consumer Financial Laws as applicable to the Settlement process.
Our Commitment: Adopting appropriate policies and conducting ongoing employee training helps ensure Investors Title Company can meet state, federal, and contractual obligations governing the settlement process.
Adopt and maintain written procedures related to title policy production, delivery, reporting and premium remittance.
Our Commitment: Adopting appropriate procedures for the production, delivery, and remittance of title insurance policies helps ensure Investors Title Company can meet legal and contractual obligations.
Maintain appropriate professional liability insurance and fidelity coverage.
Our Commitment: Investors Title Company maintains appropriate levels of professional liability insurance and errors and omissions insurance to ensure we maintain the financial capacity to stand behind our professional services.
Adopt and maintain written procedures for resolving consumer complaints.
Our Commitment: Customer relationships and our commitment to quality closing services are very important to our business. Investors Title Company maintains a policy for receiving and addressing consumer complaints to ensure any reported instances of poor service or non-compliance do not go undiscovered nor unaddressed.
Download an unabridged copy of the ALTA Best Practices here (PDF).